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Frequently Asked Questions

Where Is The Happy Tree?


The Happy Tree is a rapidly expanding chain of rehab centres in India and abroad. Visit Our Branches page for information about each location and directions to each of our facilities.




How Long Is Your Residential Program?


We offer 30 day, 90 day and 180 day programs. A patient’s length of stay may be as short as 30 days, and may be as long as 180 days or more. The counsellor and client will work together through an individualised treatment and discharge plan to determine how long of a stay is needed.




I Don’t Have An Addiction But Need Rehabilitation For My Mental Health Issues. Does Your Facility Accommodate Such Patients?


We absolutely do. Rehabilitation has been synonymous with de-addiction services, but this is not true.
Rehabilitation for your body and mind may or may not be related to addiction to a substance/behaviour.
Our services include care for the full spectrum of Psychiatric illnesses, excluding dementia care.




I Have A Behavioural Addiction, Not A Substance Use Disorder. Do I Need Rehabilitation?


All addictions, whether behaviour based, or substance based, follow the same pattern. The purpose of rehabilitation is to come out of the cycle of harmful repetitive actions leading to perpetuation of the addiction. In short, Yes, The Happy Tree will be more than happy to help you leave your addictive behaviour behind.




Is Medical Detoxification Offered As Part of Your Residential Program?


The Happy Tree offers sub-acute, medically monitored detoxification from opiates, alcohol and sedatives. This detoxification ends after 10 days for most patients, although it may be longer for others.
For clients with co-occurring disorders (dual diagnosis), we provide both detoxification and stabilisation via psychotropic medications.




Will My Medical Health Issues Be Managed?


The Happy Tree has a qualified General Physician at all its locations. Before or soon after admission, you are required to inform the physician about all your pre-existing medical conditions, and current status of treatment. The physician will order relevant lab investigations, and optimise existing medication combination. Additionally, he will discuss with the onboard psychiatrist, any drug interactions with psychotropic medications that may be planned or prescribed to you during your stay with us. If you would like your current doctor/doctors to manage your medical conditions whilst at The Happy Tree,you will be required to sign a waiver. Your doctor/doctors may then contact our team at any time afterthat has been processed to access your records.For unexpected medical emergencies, The Happy Tree will inform your family members, and arrangetransfer to a tertiary care hospital. The charges for transfer are to be borne by you.




Will I Be Allowed To Call My Family?


During your stay, our team will certainly arrange calls to your family. The usual allotted time for calls to family is 8-10pm. If needed you may request the staff to arrange a call to them daily.




May I Have Visitors?


Although loved ones can be an important part of treatment and recovery, our primary focus is your recovery. Some time away from your loved ones is one of the most important aspects of recovery, the focus being on transitioning to a state of active sobriety from active addiction. It is easier when one is not distracted by any issues happening at home. Additionally, the first weeks of treatment are often accompanied by intense physical and mental withdrawal symptoms. Navigating this experience by fully committing to the process of recovery is better done without any external influencers.
Having said that, if need be, your primary counsellor will contact your loved ones to arrange dates and times for family/couple therapy and visitation. In short, family visitation during treatment is possible, although strongly discouraged. Your family is, however, encouraged to pick you up on the day of your discharge, to lend support to you on your path to recovery.




Does The Happy Tree Allow Gifts?


Families are generally allowed to bring gifts, as long as they are items permitted on the facility. All gifted items will be opened and checked, before handing over to you. This is for your and other clients’ safety.
Families are also discouraged to send any food from outside.




Will My Treatment Remain Private?


The Happy Tree is committed to protecting the privacy of our clients. Confidentiality is not onlymandated by medical ethics, it is also mandated by law. No patient information is made public, unless alegal notice/court judge demands it.




Do You Admit Teenagers (Minors) Into Your Program?


Based on location, we do offer admission to those under the age of 18, if accompanied by an adult family member. The family member must stay with the minor throughout the course of the treatment.
Please note that this service is not universally available at all our facilities.




Do You Take Insurance?


Since insurance coverage is different in different parts of the world, there is no definite yes or no answer to this question. To learn whether you have coverage for a particular location and what your out-of- pocket cost will be, we encourage you to get in touch with the location of interest to you.




May I Leave for My Court Date?


Although we encourage our clients to address their court matters prior to admission, we make every effort to comply with our clients’ legal obligations, including court appearances. Should you have a court appearance during your stay at The Happy Tree, you may leave our facility with a family member after giving us a signed undertaking, claiming responsibility for your actions while outside our facility. Should you be absent for longer than you have mentioned in your undertaking, we will be bound to inform the local law enforcement authorities of the same. Please note that this service is not universally available at all our facilities.




What Items Should I Bring With Me?


Legal Documents
Govt. Issued Photo ID
Health Insurance (if applicable)
Prescription (if available)
Clothing Items
Dress code at The Happy Tree is comfortable and casual. Please avoid overly revealing clothing. Since laundry services are included in our charges, you will not need to pack clothes for more than a week at a time. You will need to carry the following: Shirts and T-Shirts
Jeans and Full Length Shorts
Undergarments
Sportswear including Sports Shoes for recreational activities
Pyjamas and Slippers
Raincoat, Light and Heavy Jackets depending on season
For clients with allergy issues, quilts, bed sheets, pillow covers for their personal use are required
Dress Code
Clothing cannot be revealing or inappropriate (questionable apparel will be at the discretion of staff) Shirts must meet the waistband of pants. No exposed midriffs. Shirts may not show excessive cleavage.
See-through clothing must be worn with appropriate undershirts. Visible underwear is not appropriate.
This applies to men and cut off/sleeveless shirts. An appropriate undershirt must be worn.
Shorts must be mid-thigh or longer when standing (when standing, your shorts should be no shorter than your fingertips when arms are at your side.)
No clothing with alcohol, drug, sex or gang themes, terms or innuendos.
Pants must cover hips. No underwear showing. No sagging pants.
Shirts must be worn at all times in the house and on the property. Sleeping attire may not be worn outside the bedroom.
Leggings may only be worn if appropriately covered by shirts that fall below the buttocks.
Gym attire must follow all of the above- mentioned rules: shoes, appropriate length shorts & shirts.
Any other clothing that is not specifically mentioned in these rules but is deemed inappropriate by staff must be changed. Medications
Before admission, please inform the Admissions Staff of all current prescription and non-prescription medications you are taking. Please mention the name, dosage and frequency of each medication, as well as the name of the prescribing physician.
All provided prescriptions must be current, your name must be on the prescription label, and there should be no more than the prescribed amount of pills. Please bring at least one week of prescription medications with you. A nurse will review all medications with you after admission. If you have a prescription card through your insurance company, bring it with you. Prescriptions are filled at the local pharmacy/dispensary and kept in the medication cabinet. Controlled Items
Certain items are permitted to be brought to treatment, however, the participant will have restricted access. The items will be held with the nursing station and made available upon reasonable request.
Vitamins
Nail clippers
Nail polish remover Protein powder of workout supplements Personal Toiletries
All personal toiletries must be in their new original sealed containers. Emery boards are preferred but nail files or clippers may be brought and will be locked in an assigned locked box when not being used.
Clients may bring their own electric/battery-operated trimmers. No razors/shaving blades are allowed in our facilities.
Feminine Products
Shampoo and Conditioner
Body Soap and Face Soap
Deodorant, Lotion, and Sunscreen
Make-up (one small bag)
Toothbrush/Toothpaste
Hairdryer and Hair Styling Products
Mouthwash (can not contain alcohol) Personal Items
Participants are encouraged to bring personal items that may provide them with additional comfort.
These may include:
Books and Crossword Puzzles
Diary/Journals
MP3 player (must not have sim card or picture taking capability)
Favourite Pillow or Blankets
Any other reasonable items that you feel will help give you comfort and support during your journey of recovery.
If you are unsure as to whether any particular item is appropriate or permitted, we invite you get in touch with us before admission.




What Items Should I Leave At Home?


For the safety and confidentiality of other clients, please do not bring the following items:
Disposable or Safety Razor Blades
Electronic Devices (Cell Phones, Computers, TVs, Tablet devices, DVD Players)
Fashion, Tabloid or Diet Magazines
Weapons and Firearms
Expensive Jewellery or other Valuables
Clothing that Depicts Alcohol, Drugs, Sex or Violence
Products Containing Alcohol (mouthwash, hairspray, breath spray, astringent, etc.)
Acetone-Based Products or Aerosol-Spray Products
Hair Dye
Scissors
Vaping Devices or Tobacco Products
Candles or Incense
Energy Drinks
Pornography
Alcohol or Illegal Drugs
We reserve the right to disallow any item deemed unsafe or detrimental to participant care.




Can I Smoke?


Smoking, or using tobacco products in any form is strongly discouraged at all locations of The Happy Tree. Having said that, the use of tobacco in safe outside areas on the facility is at the centre manager’s discretion. You may take up this issue with the concerned person at that particular location.




What Is The Therapy Process Like?


The Happy Tree Method is a comprehensive care system that includes intensive therapy to addresses the many different issues that can arise during early sobriety and precipitate relapse. Intensive therapy is also the backbone of a high quality mental healthcare residential program. The number of different types of therapies incorporated into treatment is chosen based on the needs of the individual. In general, however, most clients will take part in: Personal Therapy: These one-on-one sessions provide for private interactions with the assigned primary therapist who can discuss issues with treatment overall as well as personal concerns and goals throughout the treatment process.
Group therapy: These sessions include others in residence at the treatment facility and may be specific to a shared concern (e.g., parenting, a specific drug of choice, a mental health disorder, etc.) or shift focus to help participants learn coping mechanisms in recovery while providing them with a safe forum to practice positive communication skills.
12-Step meetings: Working the steps and learning how to take part in 12-Step meetings in the context of rehab can help to work through some of the underlying issues that may have informed active addiction.
Alternative Therapies: There are many different kinds of alternative therapies that can provide new paths of personal exploration and growth in recovery. Laughter therapy, dance and movement therapies, and artistic therapies are some of the most common ones. Depending upon the client’s interest and treatment goal, different therapies will be used.
Holistic Treatments: Yoga, meditation, massage and bodywork, acupuncture, and other treatment options can serve to lower stress and assist the client in making the body-mind-spirit connection that is so critical to a full recovery experience. Holistic treatments are available at The Happy Tree Luxe centres.




What Is A Typical Day Like At The Happy Tree?


Activities are different everyday to keep the client engaged and interested in the treatment process. However, this is a general outline of a typical day at The Happy Tree: Exercise/Meditation/Yoga Breakfast
Art Therapy/Music Therapy/Games
Psycho-education Session or LectureLunchPrimary Group Therapy
Individual Counselling Recreational Time (rest, work out, read etc.)Topic
DiscussionN.A Meeting/Group Therapy/12 Step MeetingSnacks and Tea
Reflection Session (mindfulness and discussions about material learned during the day)
Dinner




What Happens After Discharge?


While the main treatment focus during your stay will be management of withdrawal
symptoms/stabilising your mental health, the focus of treatment after discharge from The Happy Tree will be completely different. Our focus then shifts to:
Continued mental healthcare with therapy and medicines
Ongoing engagement with our team to prevent relapse
Alumni and 12 Step group participation for mentorship and self help